Contact information

Contact Information

We value open communication with our customers and are here to assist you with any inquiries or concerns you may have. Please find our contact information below:

Customer Support:
For any general questions, product inquiries, or assistance with your order, our customer support team is ready to help.
- Email: houseofzenec@gmail.com
- Operating Hours: Monday to Friday, 9:00 AM to 11:00 PM (PST)

Returns and Exchanges:
If you need to initiate a return or exchange, please refer to our Return Policy for detailed instructions. For further assistance, please contact our customer support team.
- Email: houseofzenec@gmail.com
- Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)

Wholesale/ Custom Inquiries:
For wholesale or bulk order inquiries, please reach out to our wholesale department for more information and assistance.
- Email: houseofzenec@gmail.com
- Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)

Press and Media Inquiries:
For press releases, media inquiries, or collaborations, please contact our PR team.
- Email: houseofzenec@gmail.com
- Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)

We aim to respond to all inquiries as quickly as possible, typically within 24-48 hours during our operating hours. Please note that response times may vary during weekends and holidays.

Thank you for choosing HouseOfZen. We appreciate your business and look forward to assisting you!

Sincerely,

HouseOfZen Essentials Crew